FAQs

How do we start a fundraiser with Maredy?
Determine which type of fundraiser you want to do. For candy fundraisers, buying online is easy to do right here at the web site or via our toll-free order line at 1-888-432-3948. If you are interested in a brochure fundraiser visit www.maredy.com for details on all of our programs or call us at 888-432-3948 (Monday-Friday, 9:00AM - 4:00PM Central Time*) to speak to a customer service representative.

What type of support will I receive?
There are friendly and knowledgeable customer service representatives at Maredy to help you with every aspect of your sale. Call us at 888-432-3948 Monday-Friday, 9:00AM - 4:00PM Central Time*).

What is our group's profit?
Profits vary depending on what price you choose to sell the candy at.

How many people are required to participate in the fundraiser?
All it takes is one seller. One seller can sell a case within a week.

How can we check the status of our order?
There are friendly and knowledgeable customer service representatives at Maredy to help you with every aspect of your sale. Call us at 888-432-3948 (Monday-Friday, 9:00AM - 4:00PM Central Time*). If you provided us with a valid email address, you should receive an automatic FedEx Ground notification confirming your shipment with your expected delivery date.

How long will it take for the candy to arrive?
Your product should arrive within seven to ten days.

Do you ship to Alaska or Hawaii?
At this time, Maredy only serves the continental United States.

Do we have to send our payment in with the order?
If you are buying online, we accept MasterCard and Visa as immediate forms of payment. If you have a credit line with us, we can also bill your school or school group after we ship the products.

Is the cost of shipping taken out of our profit?
No!

How do we qualify for a volume discount?
When you place your order, your volume discounts will be automatically applied to the price. The amount that you are billed will already have the discount applied.

What do we do if there are missing or damaged items in the order?
Call us with any concerns at 888-432-3948 (Monday-Friday, 9:00AM - 4:00PM Central Time*) and we will be happy to make any arrangements necessary.

What if we want candy delivered before a major holiday?
Be sure to plan your sale dates so that you have enough time to sell candy for the holiday targeted. The candy will arrive within two weeks of our receiving your order.

What is the Association of Fund-Raising Distributors & Suppliers?
The Association of Fund-Raising Distributors and Suppliers is an international association of more than 600 companies that provide products and services to non-profit organizations to assist in fundraising programs. AFRDS and its members are dedicated to promoting professionalism and integrity in product fundraising. The group established the industry's first and only code of ethics and standards for professional practice in product fundraising.

What is the Better Business Bureau Online Reliability Program?
Click here to read about Maredy's participation in the BBB's Online Reliability Program.

Does Maredy have a strong track record in fundraising?
We work with over 20,000 individual organizations on their fundraisers. That's more than any other fundraising company. We are number one in direct sales to fundraising groups.

This page didn't answer my question. How can I get help?
You can call us at 888-432-3948 (Monday-Friday, 9:00AM - 4:00PM Central Time*) to speak with a customer service representative or you can email your question to us.

*Hours are subject to change.